Monday, December 19, 2016

Ten years in the Cow town!

Horse Saddles - A picture taken by the author during a visit to The Jasper National Park in 2015
My wife and I celebrated 10 years in Calgary, Canada this year. I still remember the thrills that traversed my body while descending from a plane in 2006 to go for a face-to-face interview with the executives of a company. I boarded the plane from Montreal – a city which had, for several reasons, started to feel dark and gloomy and landed on an airport which was sunnier than any Canadian city I had had the experience of traveling so far. Before even meeting the interviewers, I fell for the city. I liked everything I saw, while sitting at the passenger seat of the Associated cab en-route to the Kensington Village, near downtown Calgary.

Sitting on the front seat of a cab when traveling to unknown places is a good way to get the 'public' opinion. There are two professions which seemingly project to know more about the 'ground realities' than anybody else: The Barbers and the Cab Drivers. Be friends with them and you'll never need another guide! But, you'd have to bear the burden of facing their gigantic ego.

"Where are you coming from, Sir?" he asked
“Montreal” I said
"Why?" was the next question
"For a job interview" was my terse response
"Yes, no jobs in Montreal. Everyone lives on welfare there. You'll like Calgary. Good for business"

There! He summed it up concisely.

"I have 2 houses and I own this plate. I do the morning shift while my cousins do the other two shifts on my plate"

He continued while I couldn't stop ogling at the western styled architecture of Kensington area. We had arrived at the address I was given.

The main entrance was classic and clean. The signs somehow guided me to the stairs to the 2nd floor which was even cleaner and quieter. It was a rather small door with a little window through which I could peek inside. As if it was a crystal ball and my whole future was hiding behind that window, I tried to look as far and as wide as I could. Did not see anything but a few empty desks and some nifty looking telecom hardware laying around. That must be a VoIP switch, I thought.

When no one answered the door after I rang the bell for the second time, I started to get worried. Did I have the correct address? Did I write their number to call them just in case? There was a little sign on the door saying “For Employees Only – Keep the door closed at all the times”. I was not an employee yet so it was clear that I had ended up in front of the wrong door of the company. But, do they follow the rules? I couldn’t help my inquisitiveness and turned the knob. It was open!

At least two people got out of their cubicles and rushed towards the door as if the office was under attack and the security had been compromised. I felt as if I should forget about this job now because I had already broken some sort of code and committed a felony against the established statutes of my prospective employer. As if some sort of intellectual property had been leaked and I was directly responsible for it. Why did I open the door? Did I have any other choice? No, I didn’t – about six hours of travel had made me sluggish.

One of them recessed the idea of confronting me but the other, rather serious looking dude, approached me.

“Who are you looking for?” he asked.
“I am here for an interview” I replied, humbly.
“Are you the guy coming from Montreal?”
“Yes”
“How did you get in here?”
“The door was open”
“Ah – these guys! We got to do something about this door. Follow me”
“I am Umer. Nice meeting you, Sir”.
“I am Kirk (the name has been changed). I googled you. Nice meeting you, Umer. Would you like anything to drink?”
“No, thanks Kirk. You must have seen my resume?”
“Yes, I’m one of your interviewers. Let us go find Lu (the name has been changed) and have a quick chat and then we’ll go out for lunch”

We walked from the middle of the hall towards a corner and entered a conference room. Lu was waiting for us over there. There was a lot of telecom hardware on the center table with Ethernet connected devices everywhere. “Get ready for some hands on tests Umer” – the thought crossed my mind. Lu stood up and shook my hand. He looked like a seasoned telecom professional. He was wearing a yellow jacket with the company’s logo on it. The dim lights in the room, flickering LEDs from the quietly running telecom gear and a couple of very successful and seasoned telecom professionals standing in front of me made me look like a pigmy. But only for a moment! I remembered what an old friend used to say when we were preparing for those soul draining exams of the Electrical Engineering curriculum: “Have we failed in any exam ever? We’ll pass this one too”. He used to say. But the real difference was made by Lu’s confidence filled and assuring voice. “Thank you for taking such a long flight to come see us. We’re very happy to see you” – he said.

The conversations delved into all aspects of a customer facing technical role I was being considered for. We had a good lunch at a western style steakhouse in the vicinity and the conversation continued for a while after we returned to the office. After about two hours of discussing VoIP, SIP and how it was going to change the world Lu said that he was going to show me around the office. We accidently bumped in to the GM of the Calgary office. He was a tall, physically fit, very smart tech savvy executive and I had watched ALL of his webcasts before taking the flight to Calgary. I appreciated his webcasts and to my utter surprise, he invited me to his office for a one-on-one chat regarding the job opportunity (I am still sure it was not part of the plan). Again, for a moment, I was terrified and then I remembered the words of my friend from the University of Engineering & Technology, Lahore. “Have we failed in any exam ever? We’ll pass this one too”. I prayed in my heart for God to help me in passing this step too – and He did. We had a deeply insightful discussion on the SIP protocol, the associated developing IETF proposals and challenges in commercializing this new technology. I had been living through all these experiences in my professional life in Montreal and with the help of the Almighty, it all came up nicely in my discussions with the most important man in the Calgary office.

He tried using an app called #TAXI to call for a cab to take me back to the airport but it didn’t work! Incidentally, only 2 years down the road (in 2008) I helped redesign the infrastructure behind #TAXI and perfected it to a point where a lot of Canadians use it on a daily basis now. But that was during my second job in Calgary. I did get the job offer from the beautiful office in Kensington Village too.

Serene waters of the Glenbow Reservoir - picture by the author in Summer 2016
During my 10 years in Calgary I have been blessed with meeting and learning from some of the great technical and business minds of our industry. Professionally speaking, I have had the honor of working for some of the great Canadian enterprises like Golder Associates, TELUS and Alberta Health Services (AHS). I am proud to have contributed in the Network Architecture of Calgary’s great new hospital: South health Campus (SHC) and inter-connecting Calgary’s five major hospitals via fiber optic technology while working as a consultant for AHS. Recently, I have been designing business solutions for the Royal Dutch Shell while working for AT&T Global Services, based in our very own, beautiful, City of Calgary. Calgary is home now!

We’re in the middle of a major economical trough in Calgary and Alberta at the moment. Things will not stay the same. Even the darkest nights will end and the sun will rise (Victor Hugo). Keep on believing in yourselves, keep on learning and do not be afraid to work hard to follow your dreams. As Paulo Coelho said in his world famous best seller The Alchemist: “When you really want something, the whole universe conspires in helping you achieve that”. With God’s help, nothing is impossible.

Wishing you a healthy, prosperous and blessed new year 2017!

Umer Waqar, P.Eng.
Calgary
19 December 2016

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The author is a Senior Business Solutions Architect with AT&T Global Services. He is a Professional Engineer with APEGA, holds a bachelor’s degree in Electrical Engineering from University of Engineering & Technology, Lahore and a Master’s degree in Electrical & Computer Engineering from Concordia University, Montreal. His interests include reading, writing, photography, painting, promoting human development using Information Technology, applied research, innovation and optimized business solutions. He lives in Calgary, Canada and can be reached at uwaqar@gmail.com